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Model reference

Miele KM 7740 FR Framed Induction Cooktop

Five-zone framed induction cooktop where cookware that is not detected or a locked-out touch panel are the usual reasons to book.

Reviewed by Miele Repair Editorial Team · Last reviewed November 2, 2026

At a glance

Overview

Model number KM 7740 FR
Appliance category Cooktop

This Miele KM 7740 FR is a framed induction cooktop 36 1/8 inches wide (915 mm) with five round cooking zones. Its center zone accepts cookware up to 11 inches in diameter, and SmartSelect uses yellow touch controls to set power and cooking time. TwinBooster increases the output of a zone, and Con@ctivity 3.0 automatically controls a compatible hood. The stainless steel frame is intended for surface mounting, and a system lock prevents accidental switch-on. Across the metro areas we cover, touch controls that lock out and cookware that is not detected are the first details to describe. In the booking form, give the symptom, the full number from the rating label and any code on a zone.

The 11-inch center zone gives this cooktop a home for a round pot in the middle, and TwinBooster lets the cook push output to that zone. Con@ctivity 3.0 ties the cooktop to a compatible hood, so the hood responds to the heat, and the yellow SmartSelect controls are easy to find on the panel.

Known problems

Common issues for this model

Touch controls flicker or lock out

Error code on one zone

Cookware not detected (induction)

Diagnostics

Related error codes

Helpful notes

Troubleshooting resources

Note which burner or zone fails and whether the others still work normally.

Model-information disclaimer.

Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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At a glance

ModelKM 7740 FR
Appliance36-inch framed induction cooktop
Common symptomstouch controls flicker or lock out; error code on one zone; cookware not detected (induction)
What you can checkNote which burner or zone fails and whether the others still work normally.
When to call a technicianIf the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit.

Specifications

DimensionsOverall width is 36 1/8 inches (915 mm).
InstallationStainless steel frame is intended for surface mounting.
FeaturesProvides five round cooking zones. Center zone accepts cookware up to 11 inches in diameter. TwinBooster increases cooking-zone output. Con@ctivity 3.0 automatically controls a compatible hood.
ControlsSmartSelect uses yellow touch controls. System lock prevents unintended switch-on.

Service notes for the KM 7740 FR

A cooktop that will not detect a pan points a technician to the zone's coil and the sensor under the frame, so the owner should first check the pan base and its size against the center zone. Lockout or flicker on the controls often comes from a wet panel, which the owner can dry before calling. An error on one zone should be written down with the zone position, since the technician tests that coil and its connection. Switch the cooktop off at the breaker before anyone lifts the frame or reaches the connection.

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(844) 459-5005
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.