A quick guide to u_ on a Miele induction hob zone and the cookware checks.
Model compatibility
Miele reuses codes across series and model years, so u_ may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What thiscode means
No cookware, unsuitable cookware or cookware that is too small is on the cooking zone.
What u_ is telling you
The display of an induction hob zone reads u_ when the zone cannot work with what is on it. Fix the pot, and the message is dealt with.
At a glance
Code
u_
What it means
No cookware, unsuitable cookware or cookware that is too small is on the cooking zone.
What you can check
Check that a suitable pan is on the switched-on zone: use a magnet on the base, as a sticking magnet means the pan suits induction. Make sure the pan fills the area between the markings.
When to call a technician
If u_ still appears with suitable, correctly sized cookware on the zone, have a technician inspect the hob.
Check the pan
Works on induction
Does not work
Stainless steel with a magnetic base
Stainless steel with no magnetic base
Enamelled steel
Aluminium or copper
Cast iron
Ceramic glass, ceramic, earthenware
Not sure? Put a magnet against the base of the pan. A magnet that sticks means the pan suits induction.
Check the zone
Make sure a pan stands on the zone that is switched on. A pot smaller than the innermost marking will not start the induction process, and the zone then reacts as though it were empty. The manual advises a pot that fills the area between the innermost and outermost markings.
See also
The M Sense code is a different cookware message, about the connection between pan and hob, and FE44 can also involve unsuitable cookware.
Hob service in the SC metro areas
Needing help with a Miele hob in the Miami, New York, Houston, Los Angeles or San Diego metro areas? Call (844) 459-5005 and have the model number and cookware details ready. See cooktop repair as well.
Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Get started
Seeing this code on your Miele appliance?
Book a specialist Miele service visit for a clear estimate and approval before any repair. Experienced technicians, clear diagnostics, and workmanship coverage on completed repairs.
