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Model reference

Miele KM 5624 Electric Cooktop

30" electric cooktop — model notes, common issues and related Miele cooktop service.

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Reviewed by Miele Repair Editorial Team · Last reviewed October 21, 2026

At a glance

Overview

Miele Repair Editorial Team Written by Miele Repair Editorial Team Editorial Team Published October 21, 2026 Updated November 2, 2026 Technically reviewed October 21, 2026
Model number KM 5624
Appliance category Cooktop

An electric cooktop depends on its zones heating evenly, which makes a non-responsive zone easy to spot. The Miele KM 5624 is a 30-inch electric model where a zone that stays cold, touch controls that lock out, or an error code on one zone can each trace to a different component. Without a series name to compare against, a technician relies even more on the exact model number and on what the customer observed. Across the metro areas we cover, a careful note on the affected zone helps the diagnosis stay on track. When you book, describe the symptom, enter the model number KM 5624 exactly as printed on the rating label, and mention which zone or zones are affected.

KM 5624 is a Miele 30" electric cooktop. The model number is printed on the rating label, usually on the underside of the unit; many owners also have it on the warranty card or installation papers; match it letter for letter before booking, because a single letter can change parts.

Known problems

Common issues for this model

Igniter keeps clicking

Touch controls flicker or lock out

Error code on one zone

Diagnostics

Related error codes

Helpful notes

Troubleshooting resources

Note which burner or zone fails and whether the others still work normally.

Model-information disclaimer.

Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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At a glance

ModelKM 5624
Appliance30-inch electric cooktop
Common symptomscold zone, touch controls locking out, zone error code
What you can checkNote which zone or zones stay cold and what the touch controls do. A careful note on the affected zone helps the diagnosis.
When to call a technicianGet a technician out when a zone stays cold, the touch controls lock out or a zone shows an error code. Each can trace to a different component.

Specifications

DimensionsThe manufacturer specifies a width of 775 mm.
PowerThe front-left variable zone is rated at 1,600/2,500 W. The rear-left single zone is rated at 1,200 W. The rear-right variable zone is rated at 700/1,800 W. The front-right zone is rated at 700/1,800 W. The documented version operates at 240 V.
FeaturesThere are four cooking zones.
ControlsRotary knobs control the cooking zones.

What sets the KM 5624 apart

The KM 5624 places three variable zones around a single rear-left zone, with the front-left running 1,600 to 2,500 W for fast boiling. The front-right and rear-right zones each run 700 to 1,800 W, and the cooktop is documented for 240 V. Rotary knobs control each zone directly, and a stainless-steel frame surrounds the glass.

Service notes for the KM 5624

A zone that shows an error code on this cooktop is usually a control or wiring question, and a technician checks that zone's circuit before touching the others. The 240 V supply matters here, so confirm the breaker has not tripped and the outlet is the right type. Owners can clean the glass after it cools, use cookware that sits flat, and check that each knob returns to off. Touch controls that flicker or lock out tend to follow moisture or residue, so dry the surface before testing again, and note which zone was in use.

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(844) 459-5005
Phone (844) 459-5005
Email info@mieleservicecenter.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.