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Model reference

Miele KM 2355 G Gas Cooktop

36" gas cooktop — model notes, common issues and related Miele cooktop service.

Reviewed by Miele Repair Editorial Team · Last reviewed October 21, 2026

At a glance

Overview

Model number KM 2355 G
Appliance category Cooktop

On a gas cooktop, the earliest warning is usually sound or light. An igniter that keeps clicking after the flame should have lit, or touch controls that flicker when you press them, are the clues most owners notice first. The Miele KM 2355 G is a 36-inch gas cooktop, so the burners, the igniters and the control electronics all work together. Describing which zone fails and whether the clicking comes before or after the flame helps a technician focus the check. An error message on one zone is another useful detail. Across the metro areas we cover, those early observations make a big difference. When you book, mention the symptom, the model number KM 2355 G as printed on the rating label, and which burner is affected.

KM 2355 G is a Miele 36" gas cooktop. The model number is printed on the rating label, usually on the underside of the unit; many owners also have it on the warranty card or installation papers; match it letter for letter before booking, because a single letter can change parts.

Known problems

Common issues for this model

Touch controls flicker or lock out

Igniter keeps clicking

Error code on one zone

Burner or zone will not heat

Diagnostics

Related error codes

Helpful notes

Troubleshooting resources

Note which burner or zone fails and whether the others still work normally.

Model-information disclaimer.

Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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At a glance

ModelKM 2355 G
Appliance36-inch gas cooktop
Common symptomsigniter clicking after flame should have lit, flickering touch controls, zone error message
What you can checkListen for clicking that continues after the flame should have lit and note which burner is affected. Mention whether the clicking comes before or after the flame.
When to call a technicianCall a technician if the igniter keeps clicking, a burner fails or a zone shows an error. Burners, igniters and electronics work together.

Specifications

DimensionsOverall width is 35 1/8 inches. Overall depth is 20 3/16 inches.
PowerThe electrical connection is 120 V, 60 Hz, 15 A. The documented model uses natural gas.
FeaturesThere are five sealed gas burners. A wok ring and trivet are included. The ignition safety control shuts off gas if a burner flame goes out.
ControlsStainless-steel rotary knobs are positioned centrally.

What sets the KM 2355 G apart

A double-insert super burner sits among five sealed burners, giving the cooktop a hot centre for a large pan or wok. Stainless rotary knobs are placed centrally, so the controls sit in one group and reach easily. Day to day, the centre knobs keep the control path short when several burners run at once.

Service notes for the KM 2355 G

A clicking igniter is inspected first, since a wet or chipped electrode will spark without lighting the gas. A burner that stays cold is checked at its valve and orifice, plus the ignition safety control that shuts gas off when a flame goes out. Owners can note which position is cold, whether the super burner is affected, and whether the knob turned fully. Dry the caps and set them flat before testing. If the cold position is the super burner, the technician also checks the orifice and the flow to it, since that burner draws the most gas on the cooktop. Valve and connection work then goes to a qualified technician.

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(844) 459-5005
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.