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Model reference

Miele KF 1911 Vi Integrated Bottom-Freezer Refrigerator

Left-hinged 36-inch integrated bottom-freezer with dual compressors; a warm fresh-food side and freezer frost are common calls.

Reviewed by Miele Repair Editorial Team · Last reviewed November 8, 2026

At a glance

Overview

Model number KF 1911 Vi
Appliance category Refrigerator
Refrigerator service reference

The KF 1911 Vi is a 36-inch integrated bottom-freezer from Miele, with a left-hinged refrigerator door above the freezer and a dual-compressor system. Owners in our five metros who need panels to match cabinetry will value the two custom front panels the unit accepts. Power is 120 V at 15 A, delivered through a five-foot cord and a molded three-wire plug, and the outlet must sit less than nine inches above the finished floor. The booking form takes three items: what you observed, the whole number printed on the rating label, and any code on the display.

Two compressors are what set this model apart from single-system bottom-freezers of the same type. When each compartment is cooled by its own system, a fault on one side does not always mean the whole unit is failing, which changes the first questions a technician asks. The two custom front panels also make the appearance a planning decision rather than an afterthought.

Known problems

Common issues for this model

Fresh-food section not cooling to the set temperature

Water leaking inside or under the unit

Frosting up or not holding temperature

Ice maker or dispenser not working

Diagnostics

Related error codes

Helpful notes

Troubleshooting resources

Note how long the temperature has been off and whether the freezer side is affected too.

Model-information disclaimer.

Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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At a glance

ModelKF 1911 Vi
Appliance36-inch integrated bottom-freezer refrigerator
Common symptomsfresh-food section not cooling to the set temperature; water leaking inside or under the unit; freezer frosting up or not holding temperature; ice maker or dispenser not working
What you can checkNote how long the temperature has been off and whether the freezer side is affected too.
When to call a technicianIf the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit.

Service notes for the KF 1911 Vi

A fresh-food side that is not cooling is traced through its airflow path first: the door seal, the fans and the drawer setting are checked before a technician looks at either compressor. Water on the floor is handled at the defrost drain and the water path, because a blocked drain leaves melt water under the unit. Freezer frost is judged against the MasterCool setting and the door gasket, since a leaking seal lets warm, humid air into the bottom compartment. Note the hinge side on the rating label as well, because the left-hinged door is part of the model.

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(844) 459-5005
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.