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Model reference

Miele ESW 4724 Built-in Food Warming Drawer

27-inch Classic Series warming drawer with a u-shaped handle; a drawer that will not hold heat and error codes are typical calls.

Reviewed by Miele Repair Editorial Team · Last reviewed November 8, 2026

At a glance

Overview

Model number ESW 4724
Appliance category Microwave

The ESW 4724 is a 27-inch built-in warmer from Miele's Classic Series, with a u-shaped handle and a 55 lb (25 kg) load limit for dishes. Its 120 V, 15 A, 60 Hz supply is fed by a grounding cord 5 ft (1.5 m) long, and the touch controls pick warm cups, tableware or food. Buyers in the metro areas we cover, from Miami to San Diego, often look at the handle first because it is the part that shows in the finished cabinet. Put the observed symptom, the complete model number from the label, and the code (if any) into the booking request.

The u-shaped handle on the Classic Series front is the visible difference, and it changes how the drawer is pulled from a crowded cabinet run. Under the handle, the warming modes and the non-slip mat match the Europa Series units, so a fault is diagnosed the same way regardless of the finish.

Known problems

Common issues for this model

Fan, light or display not working

Temperature off from the setting

Not heating or slow to preheat

Error code on the control panel

Diagnostics

Related error codes

Helpful notes

Troubleshooting resources

Note the mode used (bake, convection, steam, self-clean) and any code on the display.

Model-information disclaimer.

Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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At a glance

ModelESW 4724
Appliance27-inch built-in food warming drawer
Common symptomsfan, light or display not working; temperature off from the setting; oven not heating or slow to preheat; error code on the control panel
What you can checkNote the mode used (bake, convection, steam, self-clean) and any code on the display.
When to call a technicianIf the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit.

Specifications

DimensionsNominal width is 27 inches.
CapacityMaximum load: 55 lb (25 kg).
PowerSupply: 120 V, 15 A, 60 Hz.
InstallationGrounding power cord: 5 ft (1.5 m).
FeaturesModes warm cups, tableware and food. A non-slip mat supports dishes.
ControlsTouch controls select operating modes. Continuous operation is the default.

Service notes for the ESW 4724

A drawer that will not hold its warm temperature gets a check of the mode selection, the mat and the seal around the drawer front, in that order, because a shifted mat can hold heat away from the dishes. Fan, light or display problems are treated as control-panel faults, and the technician checks the connector behind the front panel before any board is ordered. Error codes are read against the owner's description, and the owner can clear dishes from the drawer and let it cool before the visit.

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(844) 459-5005
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.