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Model reference

Miele KM 360 G Four-Burner Gas Cooktop

Four-burner gas cooktop with front knobs; a clicking igniter and a burner that will not heat are the usual calls.

Reviewed by Miele Repair Editorial Team · Last reviewed November 2, 2026

At a glance

Overview

Model number KM 360 G
Appliance category Cooktop

The Miele KM 360 G is a built-in gas cooktop with four sealed burners, set into a cutout 560 mm wide and 490 mm deep. The unit itself measures 585 mm by 515 mm, so check the countertop opening against the cutout before any work begins. The knobs sit at the front, and the pan supports are matte-black enameled cast iron. The electrical requirement is 120 V, 60 Hz and 15 A. Households in the Miami, New York, Houston, Los Angeles and San Diego metro areas should name the failing burner and copy the full model number from the rating label onto the booking form, with any symptom or code.

The high-speed burner sits at the front left, where most pans are placed, so the strongest flame is within easy reach when a rolling boil matters. Matte-black pan supports keep cookware steady across all four positions. The front-mounted knobs keep the controls away from the back of the cooktop, which matters when pot handles are turned inward. In daily use, the front left burner handles the water pot while the other three run lower for sauces.

Known problems

Common issues for this model

Touch controls flicker or lock out

Error code on one zone

Igniter keeps clicking

Burner or zone will not heat

Diagnostics

Related error codes

Helpful notes

Troubleshooting resources

Note which burner or zone fails and whether the others still work normally.

Model-information disclaimer.

Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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At a glance

ModelKM 360 G
Appliance24-inch four-burner gas cooktop
Common symptomstouch controls flicker or lock out; error code on one zone; igniter keeps clicking; burner or zone will not heat
What you can checkNote which burner or zone fails and whether the others still work normally.
When to call a technicianIf the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit.

Specifications

DimensionsUnit width is 585 mm. Unit depth is 515 mm. Cutout width is 560 mm. Cutout depth is 490 mm.
PowerElectrical requirement is 120 volts, 60 Hz, 15 amps.
FeaturesThe cooktop has four sealed gas burners.
ControlsThe control knobs are positioned at the front.
FinishPan supports are matte-black enameled cast iron.

Service notes for the KM 360 G

A technician looks at the igniter and the spark path when a burner keeps clicking without catching, because a wet or greasy electrode blocks the spark. When a burner will not heat at all, the gas valve on that position and the alignment of its burner cap come first, followed by supply pressure. Owners can safely check that the burner cap sits flat and dry, that the grate is seated and that the knob is pushed in before turning to flame. Do not take apart the valve or the gas line, because that work belongs to a qualified technician with the supply shut off.

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(844) 459-5005
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.