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Model reference

Miele HR 1924 DF Four-Burner Dual-Fuel Range

Four-burner dual-fuel range with an adjustable panel, where uneven baking and knobs that stop responding are the usual reasons to book.

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Reviewed by Miele Repair Editorial Team · Last reviewed November 2, 2026

At a glance

Overview

Miele Repair Editorial Team Written by Miele Repair Editorial Team Editorial Team Published November 2, 2026 Technically reviewed November 2, 2026
Model number HR 1924 DF
Appliance category Range

The HR 1924 DF is a dual-fuel range 29 15/16 inches wide (760 mm), with four burners and a height that adjusts between 35 1/2 and 37 inches (902-940 mm). Its gas connection is 1/2-inch NPT, and it needs 120/208-240 V, 60 Hz and 30 A, with a NEMA 14-30 plug on the supplied cord. This Miele range pairs M Touch controls with backlit precision knobs, and its TwinPower convection fans run the main oven. A wireless roast probe and Moisture Plus are part of the feature list. Across the metro areas we cover, uneven baking and a control panel or knob that fails are the first details to describe. In the booking form, list the symptom, the full number from the rating label and any code on the panel.

The ComfortLift panel and the Moisture Plus steam option separate this four-burner dual-fuel model from a standard range, since the panel height adjusts and steam is part of the oven program. A wireless roast probe removes a cable from the cavity, and the backlit precision knobs make each burner setting easy to read.

Known problems

Common issues for this model

Uneven baking or broiling

Control panel or knob problems

Convection fan or oven light not working

Not reaching or holding temperature

Helpful notes

Troubleshooting resources

Note whether the problem is on the cooktop, the oven, or both, and the fuel type.

Model-information disclaimer.

Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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At a glance

ModelHR 1924 DF
Appliance30-inch four-burner dual-fuel range
Common symptomsuneven baking or broiling; control panel or knob problems; convection fan or oven light not working; oven not reaching or holding temperature
What you can checkNote whether the problem is on the cooktop, the oven, or both, and the fuel type.
When to call a technicianIf the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit.

Specifications

DimensionsOverall width is 29 15/16 inches (760 mm). Height adjusts from 35 1/2 to 37 inches (902–940 mm).
PowerElectrical requirements are 120/208–240 V, 60 Hz, 30 A.
InstallationGas connection size is 1/2-inch NPT. The supplied power cord has a NEMA 14-30 plug.
FeaturesThe oven uses TwinPower convection fans. A wireless roast probe is provided.
ControlsM Touch controls are paired with backlit precision knobs.

Service notes for the HR 1924 DF

A convection fan that stops or an oven light that fails sends a technician to the fan motor and the lamp circuit, and the owner can note whether the fan sounds during preheat. When baking comes out uneven, the technician checks the TwinPower fan and the rack position before the heating element. A knob that does not respond points to the knob switch, so the owner should record which knob and which function. Turn the range off and close the gas valve before any inspection, and do not use a burner that smells of gas.

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(844) 459-5005
Phone (844) 459-5005
Email info@mieleservicecenter.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.