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Model reference

Miele KF 2911 SF Built-in Bottom-Freezer Refrigerator

Left-hinged bottom-freezer with a plumbed icemaker, where a freezer that frosts or an icemaker that stops are the usual calls.

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Reviewed by Miele Repair Editorial Team · Last reviewed November 2, 2026

At a glance

Overview

Miele Repair Editorial Team Written by Miele Repair Editorial Team Editorial Team Published November 2, 2026 Technically reviewed November 2, 2026
Model number KF 2911 SF
Appliance category Refrigerator
Refrigerator service reference

The KF 2911 SF is a built-in bottom-freezer refrigerator with a listed total storage capacity of 19.56 cu. ft. Its door hinge sits on the left, and the CleanSteel front is prefinished in stainless steel. This Miele model uses a MasterSensor color touch display for temperature, with three temperature zones cooled by DuplexCool Pro. Push2open assists door opening, and the icemaker needs a plumbed water connection. Across the metro areas we cover, frost in the freezer and an icemaker that will not dispense are the first details to describe. In the booking form, list the symptom, the full model number from the rating label and any display code.

Three temperature zones and DuplexCool Pro separate cooling for the storage areas, which matters when one zone drifts and the others stay correct. Push2open removes the need to pull a handle, and the left-hand hinge fixes which side the doors open toward. The plumbed icemaker delivers ice without filling trays, but it also brings a water line into the diagnosis.

Known problems

Common issues for this model

Frosting up or not holding temperature

Ice maker or dispenser not working

Fresh-food section not cooling to the set temperature

Compressor or fan running loud or nonstop

Diagnostics

Related error codes

Helpful notes

Troubleshooting resources

Note how long the temperature has been off and whether the freezer side is affected too.

Model-information disclaimer.

Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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At a glance

ModelKF 2911 SF
Appliance36-inch built-in bottom-freezer refrigerator
Common symptomsfreezer frosting up or not holding temperature; ice maker or dispenser not working; fresh-food section not cooling to the set temperature; compressor or fan running loud or nonstop
What you can checkNote how long the temperature has been off and whether the freezer side is affected too.
When to call a technicianIf the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit.

Specifications

CapacityTotal storage capacity is listed as 19.56 cu. ft.
InstallationThe factory door hinge is on the left.
FeaturesPush2open assists door opening. The refrigerator has three temperature zones. DuplexCool Pro provides separate cooling for the storage zones. The icemaker requires a plumbed water connection.
ControlsTemperature settings use the MasterSensor color touch display.
FinishThe front is stainless steel with CleanSteel.

Service notes for the KF 2911 SF

Fresh-food temperatures that do not reach their setting send a technician to the airflow path, the door seals and the defrost system before any board is replaced. The owner can check that both doors close fully and that nothing blocks the vents inside the cabinet. For an icemaker that stops, note whether the water line is open and how long the unit has been running since it was set. Do not pull the unit out from the wall to inspect the water line while it is still powered.

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(844) 459-5005
Phone (844) 459-5005
Email info@mieleservicecenter.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.