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Model reference

Miele CM 6350 Countertop Bean-To-Cup Coffee Machine

Countertop bean-to-cup machine where weak coffee, a dead milk frother or a leaking drip tray are the usual calls.

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Reviewed by Miele Repair Editorial Team · Last reviewed November 2, 2026

At a glance

Overview

Miele Repair Editorial Team Written by Miele Repair Editorial Team Editorial Team Published November 2, 2026 Technically reviewed November 2, 2026
Model number CM 6350
Appliance category Coffee Machine

The CM 6350 is a countertop bean-to-cup coffee machine with a 1.8 L (61 fl. oz.) water reservoir and a bean container that holds 300 g (10.58 oz.). Its DirectSensor controls drive a four-row text display, and four user profiles can store individual drink settings. OneTouch for Two prepares two servings at once, and an integrated cup warmer keeps the cups ready. The machine runs on 120 V, 60 Hz and 15 A. Across the metro areas we cover, weak coffee and milk that will not froth are the usual reports, and this Miele machine's weekly brew-unit rinse is worth mentioning. In the booking form, list the symptom, the full number from the rating label and any message shown.

A countertop format with an integrated cup warmer sets this machine apart from built-in units, and four profiles let several people keep their own settings without changing the defaults. The 300 g bean container and the 1.8 L reservoir mean the owner refills on a regular schedule, and the weekly brew-unit rinse helps the taste stay consistent.

Known problems

Common issues for this model

Descale or error message will not clear

Not brewing or weak coffee

Leaking into the drip tray

Milk system not frothing

Diagnostics

Related error codes

Helpful notes

Troubleshooting resources

Note the message on the display and when the machine was last descaled.

Model-information disclaimer.

Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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At a glance

ModelCM 6350
Appliancecountertop bean-to-cup coffee machine
Common symptomsdescale or error message will not clear; not brewing or weak coffee; leaking into the drip tray; milk system not frothing
What you can checkNote the message on the display and when the machine was last descaled.
When to call a technicianIf the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit.

Specifications

CapacityWater-reservoir capacity is 1.8 L (61 fl. oz.). The bean container holds 300 g (10.58 oz.).
PowerThe machine requires 120 V, 60 Hz, 15 A service.
FeaturesFour user profiles can store individual drink settings. OneTouch for Two prepares two servings at once. An integrated cup warmer is provided.
ControlsDirectSensor controls include a four-row text display.
CareThe brew unit is removed and rinsed by hand weekly without detergent.

Service notes for the CM 6350

Weak coffee or no brew points a technician toward the grinder, the brew unit and the bean container, so the owner should check for jammed beans and whether the brew unit was rinsed on schedule. Milk that will not froth can come from the milk system's connection or a clogged line, and the owner can check that the milk outlet is clear. A leak into the drip tray usually comes from the brew unit seal, so stop using the machine until a technician has seen it. Do not remove the brew unit while the machine is still warm.

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(844) 459-5005
Phone (844) 459-5005
Email info@mieleservicecenter.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.