Miele F37: the washer is not aligned correctly. Level it and check the drain hose height.
Model compatibility
Miele reuses codes across series and model years, so F37 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What thiscode means
The washer is not level, or the drain hose is connected too high.
What F37 tells you
Alignment is the issue when a Miele washer or washer-dryer shows F37.
At a glance
Code
F37
What it means
The washer is not level, or the drain hose is connected too high.
What you can check
Check that the machine stands level on all four adjustable feet using a spirit level, and make sure the drain hose is not attached higher than 1 m. Adjust every foot and lock its nut afterwards.
When to call a technician
If F37 remains after you have leveled the machine and lowered the drain hose, book a service visit with a technician.
Two things to inspect
Is the machine standing level? The operating instructions explain more.
Is the drain hose attached too high? Delivery head must not exceed 1 m, so confirm the hose is placed correctly.
In Miele’s WWI 861 WCS TwinDos manual the same alignment problem appears as “Align the washing machine”, after the Pre-ironing Extra at the end of a program fails. For levelling, the machine has to sit evenly on all four adjustable feet, checked with a spirit level. Turn counter nut 2 clockwise with the supplied spanner, adjust foot 1, then lock the nut up against the housing. Repeat on every foot, even the ones that needed no change; otherwise the machine may shift. Bad installation can increase electricity and water consumption.
Still showing?
Call Miele Customer Service or book a repair online.
Service for Miele washers covers the Miami, New York, Houston, Los Angeles and San Diego metro areas. Call (844) 459-5005. Share the F37 code, the model number and what you already tried.
Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Get started
Seeing this code on your Miele appliance?
Book a specialist Miele service visit for a clear estimate and approval before any repair. Experienced technicians, clear diagnostics, and workmanship coverage on completed repairs.
